Sr. UX Designer
Sept. 2017 - Present
Create solutions for several areas of the Partner Central website, which is the partner experience for Expedia Group. Create innovative solutions that bridge customer and business needs. Create user flows, low and high fidelity wireframes, and interactive prototypes for both mobile and desktop. Work closely with project managers, design team, dev team and research.Run usability sessions with partners to get feedback on prototypes. Lead and participate in design swarms.
Amazon Payments Products
May 2016 - February 2017
Worked collaboratively with project managers, technical project managers, and developers to solve both business and customer needs for co-branded credit cards and shop with points products. Created user flows and low fidelity wireframes for mobile, desktop, and tablet. Worked closely with retail team to discuss proposed designs and incorporate feedback. Created interactive prototypes. Worked with outside research firm to run usability studies. Made changes to designs based on findings. Reviewed designs with stakeholders. Created full fidelity mocks working within the existing Amazon pattern library. Participated in weekly design review meetings.
January. 2013 - May 2016
Worked collaboratively with project managers, technical project managers, and developers to solve both business and customer needs for the Billing, Free Tier, Trusted Advisor, Cost Explorer, CloudTrail, Organizations, and Support products. Created user flows and low fidelity wireframes from requirements and use cases. Created interactive prototypes. Worked closely with researchers to conduct usability studies. Made changes to designs based on findings. Reviewed designs with stakeholders. Created full fidelity mock-ups. Reviewed customer feedback after launch and made iterative changes based on customer feedback. Managed weekly design meetings for all AWS console designers.
Feb. 2011 - January 2013
Led redesign of the Amazon Services website, creating low fidelity wireframes, high fidelity mock-ups, and red-lines. Managed all visual designs for the Amazon Payments team. Created and maintained visual style-guide for Amazon Payments to ensure alignment with the European payments teams. Designed and built out HTML email campaigns and landing pages. Created all graphics used on Amazon Payments website.
The creative group (Amazon Payments)
Sept. 2010 - February 2011
Managed all visual designs for the Amazon Payments team. Created all graphics for AmazonPayments website. Designed banner ads for Amazon Seller Central. Created new booth design, banner ads, and brochure for ReTail and other conferences.